i hate bill collectors. ALL of them. but ones from IHC seem to be the worst, altho i havent heard from the University yet, they may end up being worse... those of you who know me personally know my financial situation...and the rest of you can guess {im sure you get it right!}

IHC called a few days ago, about an outstanding balance from one of our many ER visits....i dont have the money to pay it. but they will not accept that. the girl was very RUDE, when i told her Jason had passed, her response "i know." if we would have been face to face i would have slapped her. after telling her again, there is no way i can afford to pay the balance, her telling me we need to get this taken care of she agreed to send me financial aid papers, which im sure once filled out they will write off the balance, but she doesnt have to be so rude. people really need to be taught customer service, especially with the situation...

Logan radiology called earlier today, the dude on the phone was as nice as could be! asked for Jason, when i told him he had passed away in april, he apologized for the situation, then asked if there was anything left from the trust, there was no trust, since jason was sick at such a young age. okay ill see what i can do about the balance, again i am sorry, have a good day. thank you!!
why cant all people i have to deal with be like this dude?! i would answer the phone a lot more if they were....